logo
Compliments and Complaints

Compliments & Complaints

Your feedback is important to us.

Do you have feedback for our team?

We care about your experience with us and take compliments and complaints about our services seriously. Feedback you provide is used to assist us to improve our services and systems to better support you and the needs of our community.

Report your compliment or complaint

Ways to provide Feedback

Complete the form

Call us

8.30am to 5pm weekdays

Write to us

Queensland Complaints Manager PO Box 3351 South Brisbane, Queensland 4101

Making a complaint to another organisation

We encourage you to provide us with your feedback directly but if you would like to take your complaint outside of our organisation, you can contact the following external parties:

Department of Communities, Housing and Digital Economy

Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander partnerships

Anti-Discrimination Commission of Queensland

Office of the Health Ombudsman

PO Box 13281, George Street, Brisbane QLD 4003

Aged Care Quality and Safety Commission

Aged & Disability Australia

NDIS Quality and Safeguards Commission

Department of Children, Youth Justice and Multicultural Affairs

Share this page