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Emergency Relief
Financial crisis support
Vinnies provide immediate financial support or material aid to assist people with their immediate crisis situation. Volunteer caseworkers provide referrals to relevant specialist services as needed.
For direct assistance,
please give us a call
Emergency Relief Information Line
Northern Territory services
Palmerston
Tuesday 9am - 12noon: Walk in service
Malak
Wednesday 9am - 11am: By Appointment
Wednesday 11am - 12noon: Walk in service
Alice Springs
Monday 10am - 12noon
Wednesday 10am - 12noon
Friday 10am - 12noon
Needed:
Photo identification and proof of income
Emergency Relief
Vinnies Help may include:
Supermarket vouchers for food and grocery items, Vinnies voucher for clothing and household goods, bus tickets for transport, assistance with utility and phone bills, assistance with the cost of prescription medication or mobility devices, furniture and household goods sourced from donations to our Vinnies Stores including whitegoods, lounge, dining and bedrooms furniture and assistance with the cost of short-term accommodation.
Referrals to specialist support services
Vinnies Help may include:
Emergency accommodation, transitional or short-term accommodation providers, debt relief services including advocacy and financial counselling, legal services, domestic violence support services, alcohol and other drug support services or mental health services.
No. Vinnies help people from all walks of life.
Anyone can reach out to Vinnies for support.
Yes. Malak is taking appointment bookings at this time.
Yes. This information helps our Volunteer Caseworkers consider options of support including referral pathways.
Proof of income can include:
People connected with Centrelink can download an Income statement via the MyGov Website.
People not connected with Centrelink are asked to provide some form of proof of income, recent bank statements or pay slips.
Yes, your personal circumstances are private and confidential.
Vinnies collects your personal information to assist us in planning our support services based on community need.
De-identified information is used by the Commonwealth Government to assist with the allocation of grant funding.
Check the hours of other local service providers: Visit ShelterMe.org.au
Become a volunteer
Emergency Relief Case Worker
Work with a mentor and receive training to become an Emergency Relief Case Worker. Be an empathetic and non-judgemental ear, that can make a world of difference at a difficult time.
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