Crisis Accommodation

(Homelessness Services) 

There are a range of ways we can assist people that are homeless, vulnerable or in need of support thanks to our relationship with the St Vincent de Paul Society, who provide specialist services including crisis intervention and support, crisis accommodation, drop-in support hubs, assertive outreach to rough sleepers, and transitional accommodation.

We also work with a range of support services across each State, to assist people in finding shelter, food, health services and support when needed.

If you, or someone you know, is homeless or at risk of becoming homeless, please speak to one of our staff members, who will link you with the appropriate support services you need.

In South Australia:

Homeless Connect SA supports people experiencing domestic violence and housing hardship.

Homeless Connect SA is a central service designed to connect people with relevant services and information that will help them work through their current situation. This may involve linking them to a specialist homelessness service, who can provide food, shelter/emergency accommodation.

It may also involve making referrals to appropriate services specific to client needs e.g. Domestic Violence, Aboriginal Family Violence, Youth and Mental Health Services.

Homeless Connect SA operates a state-wide telephone service 24 hours a day, 7 days a week.

If you, or someone you know is homeless or at risk of homelessness and living in South Australia, please call: 1800 003 308  

In New South Wales:

Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.

Callers to Link2home will receive one or more of the following:

• information about local services
• an assessment to determine what kind of help is needed (see how DCJ uses your personal information)
• referral to appropriate specialist homelessness services (SHS), support services, temporary accommodation and/or other services.

If you, or someone you know is homeless or at risk of homelessness and living in New South Wales, please call:  1800 152 152

In the Australian Capital Territory

OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.

OneLink phone lines are open from 8 am to 6 pm, Monday to Friday, excluding public holidays.

If you, or someone you know is homeless or at risk of homelessness and living in the Australian Capital Territory, please call: 1800 176 468.