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Feedback and Complaints

Feedback and Complaints

Your feedback is important to us. We have an established Complaints and Feedback process and encourage all forms of feedback about the way we work, our interactions with the community, and the programs and services we provide.

We are committed to providing a transparent complaints and feedback process that is accessible, responsive, fair, and efficient.

Do you have feedback for our team?

We care about your experience with us and take complaints, compliments, and feedback about our services seriously. Your feedback helps us to improve our services, processes and systems to better support you and the needs of our community.

All complaints and feedback we receive are reviewed and acted upon. We acknowledge the positive difference complaints and feedback can make.

Want more information on our complaints and feedback process?

Complaints Policy

Complaints Policy

Easy Read Version

Complaints Procedure

Want to provide Feedback or Complaints?

Complaints and Feedback Form

Call us 9am to 5pm weekdays

Write to us

People and Culture Manager, 191 Invermay Road, Invermay TAS 7248

Email Us

For any feedback or complaint relating to Safeguarding please use our Safeguarding Incident Form.

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