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Tenancy Matters

Tenancy Matters - Working With You

At SVdP Society Housing, we are constantly working to improve the services and communication we have with our tenants. We understand that the process of finding, applying for and accepting housing can be overwhelming for many – especially because of the different eligibility requirements, programs and housing types across each of the different States and Territories in which we work in.

To support you in your journey as you move from ‘applicant’ to ‘tenant’ we have broken down critical information for you – to provide you with clarity and support, to help you sustain your tenancy – no matter your location.

If however, at any stage, you can’t find the information you are looking for here, please do not hesitate to contact our Customer Service team on 1800 950 575, who can answer your questions and provide you with any assistance you may need.

For additional support, or to better understand your rights and responsibilities as a tenant, please speak with your support worker or the local Tenant Advocacy Service in your State or Territory. 

Tenant Advocacy Services in your State:

In South Australia: Rent Right SA

In New South Wales: Tenants’ Union of NSW

In the Australian Capital Territory: Tenant’s Union ACT

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