Policies:

We are currently updating our policies to reflect our new name and branding.

While our policy documents are in the process of being updated, our existing policies can be found here.

Tenancy Management

• Allocation of housing
• Nominations and support Policy
• Rental bond management
• Establishing and maintaining tenancy
• Rent management
• Changing needs of tenants Policy
• Tenant participation Policy
• Tenant rights Policy
• Termination of tenancy
• Water charges Procedure
• Complaints and Appeals
• Covid-19 Response policy

Asset Management

• Planned Maintenance Policy
• Responsive Maintenance Policy
• Additional Tenant Charges
• Pets Policy
• Hazardous Materials Policy
• Keys and Window Locks Policy
• Alterations Policy
• Modifications Policy
• Pest Policy
• Procurement of contractors Policy

Compliance

• Gift Policy
• Workplace safety
• Conflict of interest Policy
• Privacy policy
• Probity Policy
• Covid-19 Response policy
• Social media Policy

Affordable Housing

• Affordable Housing _ Application
• Affordable Housing Allocation Policy
• Affordable Housing Tenancy Management and Tenancy Changes Policy
• Affordable Housing Rent Policy
• Affordable Housing_Additional Tenant Charges
• Affordable Housing Water Charging